Anti-Spam Policy
Effective Date: 13.07.2025
Website: https://mylilco.com
At mylilco.com, we are committed to maintaining the trust of our users and ensuring full compliance with international anti-spam laws, including the CAN-SPAM Act, GDPR, and other relevant regulations. We have a zero-tolerance policy toward unsolicited email (spam).
1. No Tolerance for Spam
We do not send unsolicited emails. Email communication is conducted only with individuals or businesses who have:
Explicitly opted in via our website or forms;
Provided their email during a legitimate business inquiry or transaction;
Given permission through third-party platforms where we clearly identified ourselves.
2. Consent-Based Email Marketing
All users must provide explicit consent (opt-in) to receive our communications. This includes newsletters, updates, promotions, and service-related emails.
We collect and store proof of consent for all subscribers, which includes:
IP address;
Date and time of subscription;
Method of subscription (form, landing page, etc.).
3. Unsubscribe Mechanism
Every marketing or bulk email sent by mylilco.com contains a visible and functional unsubscribe link. Users who click the unsubscribe link are automatically removed from future communications within 72 hours or sooner.
Alternatively, users may email us at [info@mylilco.com] to manually request removal.
4. Email List Practices
We strictly follow industry best practices, including:
Never purchasing, renting, or scraping email lists;
Regularly cleaning our email lists to remove inactive or bounced addresses;
Honoring all unsubscribe and opt-out requests immediately;
Monitoring abuse complaints, spam reports, and engagement metrics.
5. Use of Email Delivery Services
We use reputable third-party email service providers (ESPs), such as Mailgun, to send and manage our emails. These services help us comply with authentication standards such as SPF, DKIM, and DMARC to protect users from phishing or spoofing.
6. Reporting Spam or Abuse
If you believe you have received unsolicited or inappropriate communication from us, please report it immediately by contacting:
📧 Email: [info@mylilco.com]
We will investigate and take appropriate action within 48 hours.
7. Changes to This Policy
We may update this Anti-Spam Policy periodically to reflect changes in laws, technology, or business practices. The most current version will always be available on our website.
Thank you for helping us maintain a respectful and responsible email communication environment.